We see patients by appointment only. To minimize waiting time, walk-ins are strongly discouraged. We try our best to accommodate our patients as much as possible when scheduling appointments. For health supervision visits, please call in advance to schedule your appointment. Some appointments may require the child to miss some school; however, these are considered excused absences. With continued care, appointments during school can be kept to a minimum. For school-age children, we encourage health supervision visits to be scheduled during the summer time to reduce the number of school absences. For sick children, please contact our office to speak with our nurse.
We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, but we ask for your help as a courtesy to all of our patients.
You may use the form below to send a secure, online prescription refill request to our practice. This form is for non-emergency requests only. Our office will process your request and contact you to confirm.
Patients requesting medical records must sign a release of medical records and allow 10 business days for medical records to be processed. There is a medical records fee of $25.00.
Please print the form below, fill it out, and bring to our office during office hours.
We accept most private insurances. Please call our office for specific information regarding your insurance. Please be aware that we do not accept CHIP or CHIP perinate. We are currently listed as providers in their directory. We are working with them to fix this misleading information.
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary greatly, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. This is a contract between you and your policy. It is your responsibility to know your coverage. Your estimated patient portion must be paid at the time of service.
As a service to our patients, we will submit insurance claims for most insurance plans. We will fully attempt to help you receive full insurance benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within 30 days.
We allow insurance companies 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. For any billing questions, please contact our billing coordinator Melissa G. at (915) 779-1716.
Payment is expected at the time treatment is rendered, unless special arrangements have been made prior to your appointment. For your convenience, we accept Visa and MasterCard.